Frequently Asked Questions
Where is my package?
Packages usually take 3-5 business days to fill. Once fulfilled and your label printed, you will receive an email confirming “Your package has shipped” that contains tracking information for your package. Please save or screenshot this email for your records. USPS can take 5-7 days to deliver packages once they have been dropped off.
(Expect delays due to COVID-19)
Never received tracking info?
Squarespace / PayPal will automatically send you S&H (and tracking) info the moment your label prints. Follow the steps in that email to navigate to FedEx, UPS, or USPS directly for tracking information.
I DM’ed you on Instagram!
Sorry, but we do not accept or reply to order inquiries via DM on Instagram, as it’s very difficult to manage, track, and not very formal. We cannot easily track messages on Instagram, so please email us instead! Use the contact form on the website.
When will you have more patches in stock?
Select patches will always be available (or coming back soon), while some are limited runs. Meaning once they’re gone, that’s it. There may be opportunities in the future, but we do not guarantee any re-releases. Buy em when you can!
Will you feature my ride?
Yes, possibly, well… maybe. We get dozens of emails, tags and messages daily from viewers, fans, and fellow off-roading who want to see their truck on @TheToyotaLife. We try getting to as many as possible, but that, itself, is impossible. Reach out on IG or email us ONE or TWO of your best photos. Please don’t send 10+ images.
I don’t have a PayPal/Venmo! What Now?
You don’t need a PayPal or Venmo account to make purchases here. . We accept all major credit and debit cards regardless of whether or not you have a Paypal account. Just check out as usual, and enter debit info to proceed. We use PayPal as a payment processor only.